Hi there!
You can access the PDF copy of your medical marijuana recommendation while signed into your HelloMD account by clicking "Medical Card" or clicking here: https://medical.hellomd.com/dashboard
Unfortunately, we do not provide a digitial copy of the photo ID card. However if you need another ID card sent out to you, please use our Live Chat feature located in the bottom corner of our website. Someone from our Customer Service team will verify your mailing address and get another copy sent out to you.
I hope this information helps! 🙂
VeronicaB