Hi there!
Please note that we ask that patients initiate the consultation with their practitioner. California doctors are online every day from 10:00AM-7:00PM PST. New York physicians are online every day from 2:00PM-8:00PM EST.
If you need assistance getting into your consultation or you would like to schedule an appointment, please use our live chat feature on our website! It’s the small blue circle in the bottom corner of our page, it looks like it has a small marshmallow in it. Someone from our customer service team will reply to you within a few minutes and will be able to assist you.
I hope this information helps! 🙂
VeronicaB