“I’m unable to get the medical marijuana card. How do I get a refund?”
Hi there!
If you need to get your money back, please use the live chat feature in the bottom corner of our website – it’s the small blue circle that looks like the marshmallow in the middle of it.
You can use the chat to get in touch with our Customer Service team and we will be able to assist you with processing your refund. Please make sure you are signed into your HelloMD account so we can verify the status of your payment.
I hope this information helps! 
VeronicaB
