Q&A

Can we do the interview via the phone?

"I don’t have skype. "


No. California law requires that the consultation be done over live video using a HIPAA-compliant video application. If you download the HelloMD iPhone app onto your iPhone or tablet, this video component is built in for ease of use. If you are using the HelloMD website, you will be prompted to download a HIPAA-compliant video application when you complete registration. You will need to be using a device that has internet, along with speakers and a camera.

ashleigh


We meet with all our patient by private video conference. If you need assist in accessing our system, choose the "chat" feature on the bottom of our site and our staff can assist you in getting started.

drgerhart

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