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Hi there,
If your recommendation was lost or stolen, please reach out to our customer service team! You can email us at: support@hellomd.com or use our live chat feature located in the bottom corner of our website.
Please provide us with your mailing address and we will be able to get a replacement copy of your recommendation with the gold seal sent out right away. Please allow 3-5 business days for your replacement to arrive, however feel free to reach out to us again if it hasn’t arrived in one week.
I hope this information helps! 🙂
VeronicaB