"Can shatter and crumble or any other concentrate be used sublingually like oil or do you HAVE to smoke it to have any effect?"
Shatter and crumble can only be used orally if they have been decarboxylated first. If they have not gone through this process first then the THC will not have a psychoactive affect on you. This also goes for cannabis oil.
However, shatter and crumble are not of a good consistency for sublingual absorption. You could do it, but it would be much more efficient to vaporize it on a pipe made for concentrates or in a vaporizer pen.
ryan